We are Swiss based service provider and repair various electronic altimeter. Varios have a tough life, and sometimes they need some tender loving care to make up for it. We repair Volirium, Flytec, Bräuniger and Naviter varios.
Vario-Repair is a subsidiary of the Swiss company Ballon Service Schmidle Gerhardt.
Vario-Repair by Ballon Service Schmidle Gerhardt
Sending for repair
When sending your vario for repair, make sure you send it to the correct address. We reserve the
right to pass postal charges for incorrectly or insufficiently addressed packages on to you.
Always include your return address, email address and phone number. Also include a short problem description.
If you think the repair falls under warranty, include a copy of the original purchase invoice or receipt.
Declare the package content as "defective electronic flight device for repair by Swiss manufacturer" with a total value (including shipping) of EUR 53. Higher value declaration may result in Ballonservice having to pay a fee to get the package from customs. The Swiss manufacturer reserves the right to forward those costs to the customer.
Sending from EU countries
Ballon Service - Astrid Gerhardt
Sending from non-EU countries (incl. Switzerland)
Ballon Service - Schmidle, Gerhardt
Initial analysis and estimate
Every vario we receive undergoes a thorough initial analysis. The cost for this is
- CHF 30 for varios without any radio receivers
- CHF 40 for varios with any sort of radio receiver (GPS, FlyLink, Bluetooth etc.)
- CHF 50 for balloon varios
If the inspection shows a defect that was not mentioned by you, or if you asked for a cost estimate, we will then contact you to give you an estimate for the repair work. This estimate may be exceeded by the final invoice by up to 10%. If at any time during the repair we find that the final cost may exceed the estimate by more than 10%, we will contact you again.
Payment and shipping back
Once the repair work and all the tests are completed, we will mail the vario back to you with priority mail, invoice included.
Rest of the world
Once the repair work and all the tests are completed, you will receive an invoice for the work actually done, plus shipping costs. We then ship as soon as we receive payment, from Germany.
Taxes and Fees
Customers outside of Switzerland receive invoices without any VAT charges. Depending on your country’s VAT rules, VAT may be collected by your postal service upon delivery. Sometimes, the invoice for that comes from your national custom office, but it is not a custom fee. The custom rate for flight electronics is 0% in nearly all cases.